Saturday, September 12, 2015

And Subway fails

We hope the corporations act responsibly. With Jared Fogle and Subway, I think we can assume that acting responsibly was not a factor.

Subway spokeswoman Kristen McMahon said the company received the "serious" complaint in 2011 from Rochelle Herman-Walrond, a former journalist from Florida who revealed publicly to WWSB-TV in Sarasota last month that she also took her concerns to the FBI and secretly recorded her phone conversations with Fogle for more than four years to assist the agency's investigation.
- via kansascity

In business it’s all about process can consistency. Did Subway have a process to investigate these types of allegations and if the answer is yes, then why did they neglect to follow it? When I run a few possible scenarios through my mind where Subway ‘handles’ the allegations, the voice in my head sounds like Mr. Burns.